Refund Policy

1. The rule

Levoron payments (monthly and annual subscriptions) are non-refundable. We only refund a payment where applicable law requires us to.

2. Try it before you pay

Levoron has a free plan (Free), with no time limit, so you can try the main features before subscribing to a paid plan. We recommend using it to see whether the Service works for you before subscribing.

3. Cancelling

You can cancel your subscription at any time from Settings → Subscription. When you cancel, your plan stays active until the end of the period you already paid for and you won't be charged again. Amounts already paid are not refunded.

4. If you believe the law entitles you to a refund

Email us at soporte@levoron.com with the subject "Refund request" and include:

• The email of your account
• The date and amount of the charge
• The reason

We review it under the law that applies to your case. If a refund is due, it is made through the same payment method you used.

5. Disputes and chargebacks

Before starting a dispute or chargeback with your bank or payment provider, please contact us: we want to sort it out. A chargeback started without contacting us first may lead to the account being suspended.

6. Contact

For any questions about payments: soporte@levoron.com