Terms and Conditions

Welcome to Levoron (“the Service”). By creating an account or using any part of the system you accept these Terms and Conditions, as well as our Privacy policy. If you do not agree, you may not use the Service.

These Terms govern the relationship between you (the agency or individual user) and the operator of the Service. The travel activity you conduct with your end clients is NOT governed by this document — it is your sole responsibility.

Levoron is a software-as-a-service (SaaS) designed for travel agencies. It provides tools for quoting, customer management, files, payments, communication, and AI-assisted marketing.

The Service is offered “as-is”. We make reasonable efforts to keep it available 24/7 but do not guarantee uninterrupted or error-free availability.

• You are responsible for the confidentiality of your password and all activity that occurs under your account.
• You must be of legal age and have legal capacity to enter into contracts.
• The data you upload (clients, providers, prices) belongs to you: you warrant that you have the right to process it.
• You may not attempt to compromise the security of the Service, reverse-engineer it, or resell access.

The Service is offered in different plans: currently Free, Pro and Team (anyone on an earlier plan keeps it with its conditions). Prices and limits for each plan are published on the Pricing page.

• Payments are processed through third-party providers (MercadoPago, Paddle). We do not store card data.
• Subscriptions renew automatically at the end of each period until you cancel.
• Payments are non-refundable, except where applicable law requires a refund (see the Refund policy).
• With Mercado Pago (in Argentine pesos): if you upgrade, the change is immediate and the days you didn't use from the previous plan are credited. If you downgrade, it applies at the end of the period you already paid.
• With Paddle (in US dollars): to change plans, cancel your subscription from "Manage subscription" and choose the new plan when the period you already paid ends.
• Discount coupons may have usage, validity and plan restrictions — the coupon is only valid under those rules.

• The data you upload remains yours. You can export it or request its deletion at any time.
• We maintain automatic backups. The retention policy is detailed in the Privacy policy.
• If the account remains inactive for 12 consecutive months, we may archive the data after email notification.
• Contributions to shared databases (e.g., “suggest hotel”) are freely available within the Service to all agencies.

The Service includes features that generate text and suggestions using third-party AI models (Anthropic). Generated content must be reviewed by you before being sent to clients. We are not responsible for inaccuracies in AI-generated content.

Your input (offer data) may be sent to the AI provider solely for the purpose of generating the response. It is not used to train models.

To the maximum extent permitted by law, we will not be liable for indirect damages, lost profits, data loss, or consequential damages arising from use of the Service. Our total accumulated liability is limited to the amount you paid in the last 12 months.

We may suspend or terminate your account if:

• You use the Service for illegal or fraudulent purposes.
• There are unpaid subscription charges.
• We detect abuse of the system or shared resources (AI, storage).

You can cancel your account anytime from Settings.

We may modify these Terms. We will notify significant changes at least 30 days in advance via email or the dashboard. Continued use after the effective date implies your acceptance.

The Service is provided by:

• Marcela Andrea Marcote
• Tax ID (CUIT): 27-18075410-0
• Address: Boccuzzi 291, Florencio Varela, provincia de Buenos Aires, Argentina
• Email: hola@levoron.com

These Terms are governed by the laws of the Argentine Republic. Any dispute shall be resolved before the competent courts of the address above.

For questions about these Terms, contact us at the email listed on the public Levoron home page or via the “Report a problem or suggestion” button, at the bottom of the left-hand menu of your panel.